Why the network matters
USDT exists on several blockchains, such as Tron (TRC-20) and Ethereum (ERC-20). The cashier shows which networks it accepts. The network you send on must match the network of the deposit address, otherwise the funds may not arrive.
TRC-20 and ERC-20 compared
Tron (TRC-20)
Addresses start with T. Network costs are paid with Tron resources, and transfers are usually cheap and quick.
Ethereum (ERC-20)
Addresses start with 0x. Fees are paid in ETH and change with demand on the Ethereum network.
Same token, different chains
USDT on Tron and USDT on Ethereum are not interchangeable in a transfer. Both sides must use the same network.
Fees and speed
Fees depend on the network: Tron transfers are usually cheap and fast, while Ethereum fees vary with network demand. Check the withdrawal fee and minimum in the cashier before you request a payout.
Safety checklist
- Pick the same network on both sides of the transfer.
- Check the address and network name before confirming.
- Keep enough of the network's own coin for fees if your wallet requires it.
- Save the transaction ID until the funds are credited.
Questions and answers
Is USDT always worth exactly one dollar?
USDT is designed to track the US dollar, but small deviations can occur. It moves far less than Bitcoin or Ethereum.
What happens if I choose the wrong network?
The funds may not be credited automatically. Contact support with the transaction ID straight away.