Glossary
40 terms explained with examples: wagering, maximum cashout, balances, RTP and payment checks.
40 terms
Spin value
The stake assigned to a promotional spin, separate from its result. Twenty spins at €0.20 have €4 of stake value; they do not promise €4 in winnings.
Worked example: 20 × €0.20 = €4 of stake value.
Read the full explanation: Bonus balance and cash: what is the difference?
Bonus balance
Funds recorded in a restricted bonus wallet. Its value can differ from both cash funds and the total shown on the account. The release conditions determine when any amount changes category.
Worked example: €20 cash + €10 bonus does not automatically mean €30 withdrawable.
Read the full explanation: Bonus balance and cash: what is the difference?
Game contribution
The share of an eligible stake added to wagering progress. It measures how a transaction is counted, not its chance of winning or its payout.
Worked example: A €2 stake at 50% contribution adds €1 to the counter.
Read the full explanation: What does game contribution mean?
Maximum cashout
A cap whose scope must be specified: it may concern bonus conversion or a withdrawal. The funds, stage and period determine its meaning.
Worked example: €100 per bonus and €100 per transfer describe different restrictions.
Read the full explanation: Maximum cashout and wagering are different conditions.
Deadline start
The event from which a period is measured. Activation, crediting spins and crediting winnings can be different events with different clocks.
Worked example: 48 hours from 1 March at 14:00 UTC ends on 3 March at 14:00 UTC.
Read the full explanation: One bonus. Three different deadlines.
RTP
Theoretical return to player: a long-run property of a game's mathematical model. It does not predict the return from one session or one account.
Worked example: A published 96% RTP is not a promise to return €96 from a €100 session.
Read the full explanation: The same name can mean a different game version.
Withdrawal method
The payment route used to send funds to the recipient. Support for deposits does not establish support for withdrawals through the same route.
Worked example: A bank transfer can be a withdrawal route even where a card was used to deposit.
Read the full explanation: Money can follow two different payment routes.
Wagering requirement
A condition expressed as required qualifying turnover before specified funds can be released. A multiplier needs a calculation base.
Worked example: 10× a €20 bonus produces a €200 turnover target.
Read the full explanation: Wagering requirements: what the multiplier actually measures
Calculation base
The amount multiplied by a wagering factor. Bonus, deposit plus bonus, and spin winnings are different possible bases.
Worked example: 10 × (€50 + €20) differs from 10 × €20.
Read the full explanation: Wagering requirements: what the multiplier actually measures
Qualifying turnover
The total accepted stakes after applying eligibility and contribution rules. It is separate from deposits, balance changes and losses.
Worked example: €30 of stakes at 50% contribution records €15 of progress.
Read the full explanation: Wagering requirements: what the multiplier actually measures
Remaining wagering
The unfinished part of a qualifying turnover target. The counter changes as accepted transactions are settled.
Worked example: A €200 target with €65 recorded has €135 remaining.
Read the full explanation: Wagering requirements: what the multiplier actually measures
Cash balance
Funds labelled as cash rather than restricted bonus funds. Whether they are available for a particular withdrawal also depends on pending requests and account status.
Worked example: A reserved withdrawal can reduce available cash without being a new loss.
Read the full explanation: Bonus balance and cash: what is the difference?
Bonus conversion
The transfer or release of restricted funds into a cash category. A conversion cap can affect how much is released.
Worked example: A €140 bonus balance capped at €100 may release €100 under that rule.
Read the full explanation: Maximum cashout and wagering are different conditions.
Maximum stake
A ceiling on the amount of a defined action while a condition applies. The relevant unit may be a spin, round or combined transaction.
Worked example: A €1 base charge and €2 extra charge can create a €3 action.
Read the full explanation: Maximum stake, excluded features and bonus cancellation
Excluded game
A game or feature not permitted under a particular condition. Exclusion is distinct from a game being allowed but contributing zero.
Worked example: A 0% label alone does not establish permission to use a feature.
Read the full explanation: Maximum stake, excluded features and bonus cancellation
Bonus cancellation
Ending an active bonus and applying its cancellation rules to affected funds. The result should be described for each wallet.
Worked example: Removing bonus credit can also affect associated restricted winnings.
Read the full explanation: Maximum stake, excluded features and bonus cancellation
Volatility
The degree of variation in possible game outcomes. It is a different property from theoretical return or the frequency of payouts.
Worked example: Two mathematical models can have the same RTP and different spreads of outcomes.
Read the full explanation: The same name can mean a different game version.
Hit frequency
How often an outcome classified as a win occurs under a stated definition. A hit may pay less than the stake.
Worked example: A €0.50 payout from a €1 stake can be a hit while the balance falls.
Read the full explanation: The same name can mean a different game version.
Observed return
Recorded payouts divided by recorded stakes for a specified sample. It describes that sample, not a guaranteed future result.
Worked example: €48 ÷ €50 = 96% observed return for that sample.
Read the full explanation: The same name can mean a different game version.
KYC
Know your customer: checks concerning the account holder. The documents needed depend on the service, the check and applicable rules.
Worked example: An identity check and payment ownership check answer different questions.
Read the full explanation: Account verification and withdrawal status: what each step means
Payment ownership
Evidence that a payment account or method belongs to the relevant person. It is distinct from verifying their identity alone.
Worked example: A name match and a payment reference may relate to ownership checks.
Read the full explanation: Account verification and withdrawal status: what each step means
Source of funds
Where money used in a transaction came from. This concerns the origin of funds, rather than only the identity of the sender.
Worked example: Identity evidence does not by itself explain the origin of a transfer.
Read the full explanation: Account verification and withdrawal status: what each step means
Pending withdrawal
A request that has not reached its final completed state. Pending can cover review, approval or processing depending on the service's labels.
Worked example: Approved is not necessarily the same status as credited to the recipient.
Read the full explanation: Account verification and withdrawal status: what each step means
Currency conversion
Exchanging an amount from one currency into another at an applied rate. Conversion and service fees are separate parts of the calculation.
Worked example: €98 at 10 recipient-currency units per euro becomes 980 units before other charges.
Read the full explanation: Money can follow two different payment routes.
Free spins
Spins on a slot that you do not pay for, with a fixed spin value set by the offer.
Worked example: 100 free spins at 0.20 each have a total stake value of 20.
Read the full explanation: Bonus balance and cash: what is the difference?
No-deposit bonus
A bonus you receive without making a deposit, often free spins on a specific game.
Worked example: Free spins credited after sign-up and code entry, with no deposit needed.
Read the full explanation: Bonus balance and cash: what is the difference?
Welcome bonus
An offer for new players, often a deposit match spread over one or more deposits.
Worked example: A 100% match on a 50 deposit adds 50 in bonus funds.
Read the full explanation: Wagering requirements: what the multiplier actually measures
Bonus code
A word or code entered at sign-up or in the bonus section to activate a specific offer.
Worked example: Entering a code in the Bonuses tab activates the matching free spins.
Read the full explanation: Bonus balance and cash: what is the difference?
Max win
The largest possible win in a game, usually stated as a multiple of the bet.
Worked example: A 5,000x max win on a 0.20 bet equals 1,000.
Read the full explanation: The same name can mean a different game version.
Bonus buy
A feature that lets you pay a fixed price to enter a slot's bonus round directly.
Worked example: A 100x bonus buy on a 1 bet costs 100.
Read the full explanation: Maximum stake, excluded features and bonus cancellation
Scatter
A symbol that pays or triggers a feature wherever it lands, regardless of paylines.
Worked example: Four scatters trigger the free spins round.
Read the full explanation: The same name can mean a different game version.
Wild
A symbol that substitutes for other symbols to complete a win.
Worked example: A wild on reel 3 completes a line of five.
Read the full explanation: The same name can mean a different game version.
Multiplier
A value that multiplies a win, such as 2x or 500x.
Worked example: A 50 win with a 10x multiplier pays 500.
Read the full explanation: The same name can mean a different game version.
Tumbling reels
A mechanic where winning symbols disappear and new symbols fall into place, allowing several wins in one spin.
Worked example: Three tumbles in a row produce three separate wins.
Read the full explanation: The same name can mean a different game version.
Paylines
Fixed patterns across the reels on which matching symbols must land to win.
Worked example: Dracula pays on 40 fixed paylines.
Read the full explanation: The same name can mean a different game version.
Provably fair
A system that lets players verify game results cryptographically.
Worked example: Comparing the server seed hash before and after a round.
Read the full explanation: The same name can mean a different game version.
House edge
The casino's built-in average advantage, equal to 100% minus the RTP.
Worked example: A game with 96% RTP has a 4% house edge.
Read the full explanation: The same name can mean a different game version.
Stablecoin
A cryptocurrency designed to keep a stable value, usually tied to the US dollar.
Worked example: USDT tracks the US dollar.
Read the full explanation: Money can follow two different payment routes.
Network fee
The fee paid to a blockchain network to process a transaction.
Worked example: A Bitcoin transfer costs more when the network is busy.
Read the full explanation: Money can follow two different payment routes.
Self-exclusion
A tool that blocks your access to gambling for a chosen period.
Worked example: Choosing a six-month exclusion in account settings.
Read the full explanation: Account verification and withdrawal status: what each step means
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